Last Updated: October 31, 2024

This Agreement is a legally binding contract between you (“User”, “you” or “your”) and vshorts.ai, owned and operated by Jainawat Software Private Limited (“vshorts.ai”, “we”, “us” or “our”). vshorts.ai is committed to respecting and protecting your privacy. This Privacy Policy (“Policy”) outlines our practices regarding the collection, use, and disclosure of the information you provide to us through our website, vshorts.ai (“Website”), and any related products or services (collectively, the “Services”). The Policy aims to give you a clear understanding of the data we collect, how we use it, and the choices you have regarding your information.

By accessing and using our Website and Services, you agree to the terms outlined in this Policy. If you do not agree, please refrain from using our Website or Services.

1. Scope of the Policy

This Policy applies to all information collected through our Website and Services, including any interactive features, applications, or content. It does not apply to information collected by third-party websites or services that we do not control. We encourage you to review the privacy policies of those entities to understand their information practices.

2. Information We Collect

We collect various types of information to provide and improve our Services. The data we collect falls into two categories: information you provide directly and information collected automatically.

A. Information You Provide Directly

1. Account Information
When you register for an account on our Website, you may be required to provide personal details such as:

• Username: A unique identifier for your account
• Email Address: Used for account verification and communication
• Password: Encrypted and stored securely
• Unique User ID: Automatically generated for internal tracking

2. Contact Information
You may provide your phone number or mailing address to facilitate communication or support requests. We use this information to address inquiries, deliver services, and ensure efficient communication.

3. Payment Information
When you make a purchase, you may be asked to provide financial details such as:

• Credit Card Details: Processed securely by our third-party payment processors
• Billing Address: Used for payment verification
• Bank Account Information: When necessary for transactions or refunds

We do not store your financial information. It is transmitted securely and handled by our Payment Processors, who adhere to strict security standards.

4. Personal Information
We may collect other personal data, including your name, country of residence, and any content you willingly submit, such as:

• Feedback and Reviews: To improve our services
• Articles or Images: Uploaded as part of your use of our platform

5. Geolocation Data
If you enable location-based features, we may collect data such as your device’s latitude and longitude. You can control this through your device settings.

B. Information Collected Automatically

When you visit our Website, certain information is collected automatically, including:

• IP Address: To identify potential cases of abuse and understand user behavior
• Browser Type and Version: For compatibility and support purposes
• Operating System Details: To enhance service delivery
• Language Preferences: To provide content in your preferred language
• Referring and Exit Pages: To track the flow of traffic to and from our Website
• Pages Visited and Time Spent: For analytics and performance improvements
• Search Queries: To optimize our content and services
• Access Times and Dates: To monitor usage patterns

3. How We Use Your Information

We process your information for various reasons, primarily to provide and improve our Services. Below is a detailed explanation of how we use your data:

A. Service Provision and Account Management

• Account Creation and Management: We use your information to create and manage your account, authenticate your identity, and ensure secure access to our platform.
• Order Fulfillment: Your data helps us process orders, provide requested services, and handle related transactions.
• Communication: We may use your email to send account-related notifications, including password resets, policy updates, or responses to your inquiries.

B. Service Improvement and Personalization

• User Experience Enhancement: We analyze user interactions to improve our Website’s functionality and design.
• Feedback Collection: Your input allows us to refine our products and customer support.
• Behavioral Analysis: We use analytics tools to understand user behavior and optimize content.

C. Marketing and Promotional Communications

• Email Marketing: We may send newsletters or promotional offers if you opt-in. You can unsubscribe at any time.
• Targeted Advertising: We tailor ads based on your browsing history and preferences.
• Contests and Surveys: Occasionally, we run promotions or surveys to engage with our audience and collect feedback.

D. Legal and Security Purposes

• Compliance with Legal Obligations: We may be required to share your information to comply with applicable laws, legal processes, or government requests.
• Fraud Prevention: Your data helps us detect and prevent fraudulent activities.
• Data Security: We use your information to safeguard our systems and protect against unauthorized access or breaches.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that collect information about your browsing activities.

A. Types of Cookies We Use

• Essential Cookies: Necessary for the proper functioning of our Website, such as login authentication.
• Performance Cookies: Collect anonymous data to analyze how users interact with our site.
• Functional Cookies: Remember your preferences and improve your experience.
• Targeting Cookies: Used for marketing purposes to display relevant ads.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our Website.

5. Third-Party Services and Integrations

We may partner with third-party service providers to enhance our Services. These partners are subject to strict confidentiality agreements and may use your information only for purposes aligned with this Policy.

A. Google and YouTube API Services

Our Website integrates with Google and YouTube APIs to provide features such as "Sign In" and "Publish to YouTube." You can manage or revoke these permissions through your Google account settings. For more details, refer to Google’s Privacy Policy.

B. Microsoft Clarity and Advertising

We collaborate with Microsoft to track user behavior using tools like heatmaps and session replays. This data helps us improve our website's design and effectiveness. Information collected through these tools may be used for advertising and analytics. For more, visit the Microsoft Privacy Statement.

6. Data Security

We implement robust security measures to protect your personal information. These include:

• SSL Encryption: Secures data transmission
• Access Controls: Limits who can access sensitive information
• Data Anonymization: Where possible, to protect your identity

Despite our efforts, no method of data transmission over the internet is entirely secure. We encourage you to use secure networks and protect your account credentials.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Policy. When your data is no longer needed, it will be deleted or anonymized.

8. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with third parties in the following situations:

• Service Providers: Companies that assist with payment processing, marketing, or technical support.
• Business Transfers: If we sell or merge with another company, your information may be transferred as part of that transaction.
• Legal Requirements: If required by law, or to protect our rights and safety.

9. Your Rights and Choices

You have several rights regarding your personal data, including:

• Access to your information
• Correction of inaccurate data
• Deletion of your data
• Limiting how we use your data

If you are located in the European Union, the United States (California), or other jurisdictions with data protection laws, you may have additional rights. Please contact us for more details.

10. Children’s Privacy

Our Website and Services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

11. Data Transfers

Your data may be transferred to servers outside your country, including locations that may have different privacy standards. We ensure that any such transfers comply with applicable laws and that your information remains protected.

12. External Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their respective privacy policies before sharing any personal information.

13. Email and Push Notifications

We may send you promotional emails or push notifications. You can unsubscribe or opt-out of such communications at any time through your account settings or the unsubscribe link in the emails.

14. Do Not Track

Our Website does not currently respond to Do Not Track signals, but you can control tracking preferences using your browser settings.

15. Data Breach

If we experience a data breach that affects your information, we will notify you as required by law.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you if significant updates are made. Please review the Policy periodically to stay informed.

17. Contact Us

If you have any questions, concerns, or wish to exercise your privacy rights, please contact us at:

Email: team@vshorts.ai