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Why can't I use AI clipping?
Troubleshooting AI Clipping Issues: Why It Might Not Be Working
If you're experiencing issues with AI clipping, several common factors might be causing it. Understanding these can help you resolve the problem quickly and effectively.
1. Insufficient Video Content
- Problem: AI requires enough content to process and generate clips. If your video is too short or lacks substantial material, it may not be able to clip effectively.
- Solution: For the best results, we recommend uploading videos that are at least 3 minutes long. Ideally, videos should be 15 minutes or more to give the AI ample content to analyse and clip. Shorter videos may not provide enough context for effective clipping.
2. Poor Audio Quality
- Problem: AI relies on speech recognition, so videos with unclear audio or heavy background noise can affect its performance. Accents, mumbled speech, or distorted sound may also hinder the transcription process.
- Solution: Ensure that your video has high-quality audio with clear speech and minimal interference. If there’s background music, try reducing it or eliminating it for better AI accuracy.
3. Exceeded Usage Limits
- Problem: If you’ve hit your monthly usage limit, AI clipping may be temporarily unavailable. Each plan comes with a set number of minutes for uploads and exports.
- Solution: Check your current plan's limits to see if you've exceeded them:
- Free Plan: 60 minutes of uploads per month.
- Creator Plan: 400 - 1300 minutes of uploads per month.
- Pro Plan: 5000 minutes of uploads with unlimited exports.
If you’ve reached your limit, you can either wait until the next billing cycle or upgrade your plan to access more features and higher usage limits.
4. What You Can Do Next
- If your video doesn’t meet the length or quality requirements, try uploading a longer video with better audio clarity.
- If you’ve exhausted your monthly usage, consider upgrading to a higher-tier plan to unlock additional features and larger export capacities.
For more details on available plans and pricing, please visit our Pricing Page.
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